Life is
About How
You Handle
Plan B

You insure your business, cars and machinery.
Health insurance protects what really matters…
your people!

Life is About How You Handle Plan B

You insure your business, cars and machinery. Workplace health insurance helps you protect what really matters… your people!

About Med-Com

Founded in 1999, Med-Com is a progressive agency that specialises in managing workplace health insurance schemes effectively. With our expertise and strong partnership with UniMed, we offer a sound alternative to Southern Cross.

We pride ourselves on delivering outstanding customer service. Caring for our clients with a smile, and a genuine interest in their health and well-being is at the heart of what we do.

Our highly experienced and knowledgeable team are committed to delivering efficient, accurate and quality service using our established professional relationships to deliver great results for our clients in even the most challenging of circumstances.

(Med-Com NZ Ltd (trading as Med-Com Health Insurance), is registered to dispense a Workplace-Wholesale service (FSP1002597) and is hereby, exempt from being licensed by the Financial Markets Authority)    

Directors

Kathryn Ward-Wilson

Prior to pioneering Med‑Com, Kathryn was engaged in a leading role with Southern Cross as their in-house senior sales representative, responsible for the implementation and management of corporate health insurance schemes, together with consulting to select private clientele. This gave her insight to how it is possible to deliver better value and service to business owners and their staff, which in turn increases productivity and well-being across the workforce.

She has proven advocacy skills representing the interests of clients across a wide range of medical insurance matters, in both personal and business affairs. Her expertise and ability to articulate policy, offers clientele the clarity and assurance they require to understand their health insurance contracts, without confusion, particularly at claim time. Having an eye for detail and solid analytical skills – allows Kathryn to design solutions, that reflect client’s business and personal family circumstances – every time.

Graham Ward-Wilson

Graham plays an integral role assisting in the management of Med-Com’s operations, and ensuring that clients receive the support that they deserve in a timely manner.

An entrepreneur with a background pioneering a range of diverse businesses in both the New Zealand and Australian market, including Pace Couriers (NZ) as founder/director, Graham aims to maximise the benefits and value for health insurance services supplied.

Graham has a natural ability to communicate with a broad range of personnel, and is known for establishing relationships from the shop floor through to senior management with ease.

Our Promise

  • We will always provide well-informed health insurance advice to you and act in your best interest in a transparent and honest manner.
  • We will always ensure that the workplace health insurance package that we recommend, best suits your needs.
  • Our service will never be influenced by the highest commission rates.
  • Within the confines of working hours we will always endeavour to respond to you within 24 hours, or sooner.
  • We will review your workplace plan, and where we become aware of changes in circumstance, we will endeavour to improve on price and/or product.
  • We will always be up to speed with the latest developments and products, in our sector of the health insurance market.
  • We will try and remove as much administration from you as possible, ensuring efficient management systems are in place.
  • We will fight your corner when there are administration or claim problems.
  • We will never handle your capital, all payments will be made directly to the insurer.

Our Charges

We offer a free and impartial consultation to assess your workplace health insurance requirements. This is how we find out if we can help. We can only do so once we have an insight to your needs. Should we become your appointed workplace health insurance adviser, in virtually 100% of cases, we are paid commission by the insurer, not you. This is also true when we take over a group scheme from another adviser or an account manager.

In the few cases where there is no commission payable or we are not the appointed adviser, we reserve the right to charge a fee for services provided. We will also advise you prior where charges may apply.

Testimonials

ATI Engineering Ltd

Re Med-Com Health Insurance Kathryn and Graham Ward-Wilson approached us some years ago with a view to offering our staff comprehensive health insurance cover. I found their presentation to be thoroughly investigated and professionally presented. As a result, we changed providers and this enabled us to provide cover for all our staff members.

Kathryn and Graham have been in regular contact with us and have been conscientious in following up any queries or claims made by our staff.

I have no hesitation in recommending their services.

P R Ingram
Administration Manager

CR Law
Cooper Rapley Lawyers

Kathryn has assisted us with our firm’s medical insurance needs now for 10 years. The firm and our staff have found Kathryn to be extremely engaging, efficient and well organised. She has been a delight to work with and has the confidence of our employees. Kathryn is available whenever required and is extremely efficient in responding to any requests for assistance. We absolutely recommend Kathryn’s services.

Lester Houghton
Partner

FPG (Future Products Group Ltd)

Kathryn Ward-Wilson approached FPG in 2018 to offer advice on corporate health insurance scheme solutions. The company made the decision to work with Kathryn and since then I have enjoyed dealing with her. She always responds quickly to phone calls, has been proactive in working through any issues, can explain what is covered in our insurance and most importantly continues to provide support, advice and assistance to our staff when it comes to making a claim.

I would therefore have no hesitation in referring Med-Com to any other businesses looking for a quality and professional insurance broker.

V Trotter
HR Advisor

DSK Engineering Ltd

When choosing a provider to set up our health insurance scheme there were two things that were very important to me.

  1. That neither myself or my staff were un-necessarily burdened with extra work managing the scheme.
  2. That we were dealing with people who we could trust to show the right level of care and compassion to our staff.

Kathryn and Graham have done exactly as promised and provided a very well managed scheme that requires very little input from us. Any claims have been dealt with discretely whilst providing great care and attention to detail.

S Kerrisk
Managing Director

FPG (Future Products Group Ltd)

Kathryn Ward-Wilson approached me several years ago to conduct a review of our incumbent Southern Cross scheme. After a thoroughly investigated and professional review – a seamless process was achieved for us to switch our provider to UniMed.

I would like to take this opportunity to express my appreciation for the outstanding service Kathryn is providing to our team at FPG. Kathryn offers a discreet level of care and ongoing support to our staff – particularly at claim time.

Kathryn, I look forward to our continued relationship and thank you again for taking care of our requirements expediently and in confidence.

I would have no hesitation in recommending Med-Com’s service to any other business requiring a well-managed health insurance scheme for their workforce.

J Vaughan
Group General Manager

Rockit Global Limited

Kathryn-Ward Wilson from Med-Com supported Rockit Global Limited in the selection and implementation of a subsidised health care scheme for our staff.

Kathryn went out of her way to provide multiple group and individual briefing sessions for staff on the new scheme. It was particularly helpful to our staff to be able to discuss questions about their individual circumstances confidentially, with someone independent and very familiar with the scheme provisions. I am sure her involvement greatly increased the participation rate in the scheme.

We have found Kathryn to be professional, responsive and helpful in resolving any questions we have had for the insurer in our first year of the group scheme.

Kimberly McKay
Human Resource Consultant